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Great balanced article. The power of the brand and the customer experience as you explained. The value is that customers really enjoy receiving them and it is a convenience to give them as well. I would add that when they are redeemed they drag additional revenue in the door especially when the holder comes in with others.

If that 40% of annual revenue is true, that is astounding. I had a challenge doing the math on the $1.6B as Starbucks does about $30B annually.

Thank you, Mark

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Mark's Second Act Stories
Mark's Second Act Stories

Written by Mark's Second Act Stories

I'm Mark. I write articles and create videos to help you overcome the pain, anxiety, and confusion of major life transitions and uncover your true Second Act.

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